Frequently Asked Questions

🐾 What makes Pawsitive Indulgence different?

Pawsitive Indulgence is a sister brand to Pawsitively Organic, created to offer healthier, more natural pet products—even when organic options aren’t available. Every item is hand-picked with your pet’s wellness, joy, and safety in mind.

🐶 Are your toys safe for small dogs?

Yes! Many of our toys are specifically designed for small and medium breeds, with size-appropriate features like smaller tennis ball heads, softer materials, and reinforced seams for extra durability.

🦴 Do you offer organic products too?

Absolutely. Our original line, Pawsitively Organic, is still available right here through Pawsitive Indulgence. You can find balms, treats, and other clean products in the Pawsitively Organic Collection.

📦 What is your shipping policy?

We ship anywhere in the U.S. Orders typically process within 2–3 business days. You’ll receive a tracking number as soon as your package is on the way!

💛 Can I return a product if my pet doesn’t like it?

We want you—and your pet—to be happy! If you’re not satisfied, reach out within 14 days of delivery and we’ll help make it right. Please note: used toys or opened treats may not be eligible for return due to health and safety guidelines.